Thursday, October 29, 2009

The Private Club

Hayden is a software engineer who has taken his business from a start-up to a company of 50 within 4 short years. He now travels between Sydney and his European offices, frequently switching between Qantas, Singapore Airlines and Emirates.


Regarding the future of travel, he wants to see more of the comforts of home: “I’m a member of a private club where you can buy a special bottle of gin and it’s kept in a locker for you to return to and use each time you visit with friends. I think airlines of the future should have the same principle… imagine if you already had your jacket and ties on board when you returned?”


Build trust and loyalty through thoughtful gestures.

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